Apple support

So far, I’ve been blessed with great customer support from Apple. Back when I got an Apple aluminum keyboard and mighty mouse I had a few issues with squeaky keys on the KB and messed up side buttons on the mouse. Took them both to the store and walked out with a brand new KB and mouse. Didn’t even ask me for my receipt. The only downside was that I thought I could just walk up to the Genius Bar. Nope, I had to make an appointment and come back another day. :thumbup:

Fast forward to yesterday when I noticed Angeline’s iPhone cable had cracked near the ends and had some exposed shielding. I signed on, made an appointment later that night, ate dinner and showed up at the Genius Bar. They looked at the cable and despite the partially melted connector from you-know-who putting it too close to a light bulb, the tech promptly whipped out a new wire for our delight. The only downside was they wouldn’t warranty an Agent 18 case that was too stretched out. Still, :thumbup:

Then to my utmost surprise and amazement, I received my replacement iPhone charging adapter today, you know, the one that was recalled. The actual amazing part was that I submitted my request for a new one only yesterday afternoon. Pretty swift! :clap: