{"id":363,"date":"2009-02-17T17:57:49","date_gmt":"2009-02-18T01:57:49","guid":{"rendered":"http:\/\/jacksarse.com\/blog\/?p=363"},"modified":"2009-02-17T18:34:21","modified_gmt":"2009-02-18T02:34:21","slug":"apple-support","status":"publish","type":"post","link":"https:\/\/jacksarse.com\/blog\/2009\/02\/17\/apple-support\/","title":{"rendered":"Apple support"},"content":{"rendered":"<p><img decoding=\"async\" src=\"http:\/\/jacksarse.com\/blog\/faces\/happy.gif\" class=\"face\" \/>So far, I&#8217;ve been blessed with great customer support from \u00ef\u00a3\u00bfApple.  Back when I got an Apple aluminum keyboard and mighty mouse I had a few issues with squeaky keys on the KB and messed up side buttons on the mouse.  Took them both to the store and walked out with a brand new KB and mouse.  Didn&#8217;t even ask me for my receipt.  The only downside was that I thought I could just walk up to the Genius Bar.  Nope, I had to make an appointment and come back another day.  :thumbup:<\/p>\n<p>Fast forward to yesterday when I noticed Angeline&#8217;s iPhone cable had cracked near the ends and had some exposed shielding.  I signed on, made an appointment later that night, ate dinner and showed up at the Genius Bar.  They looked at the cable and despite the partially melted connector from you-know-who putting it too close to a light bulb, the tech promptly whipped out a new wire for our delight.  The only downside was they wouldn&#8217;t warranty an Agent 18 case that was too stretched out.  Still,  :thumbup:<\/p>\n<p>Then to my utmost surprise and amazement, I received my replacement iPhone charging adapter today, you know, the one that was recalled.  The actual amazing part was that I submitted my request for a new one only yesterday afternoon.  Pretty swift! :clap:<\/p>\n","protected":false},"excerpt":{"rendered":"<p>So far, I&#8217;ve been blessed with great customer support from \u00ef\u00a3\u00bfApple. Back when I got an Apple aluminum keyboard and mighty mouse I had a few issues with squeaky keys on the KB and messed up side buttons on the mouse. Took them both to the store and walked out with a brand new KB [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[19,20],"class_list":["post-363","post","type-post","status-publish","format-standard","hentry","category-exciting","tag-apple","tag-iphone"],"_links":{"self":[{"href":"https:\/\/jacksarse.com\/blog\/wp-json\/wp\/v2\/posts\/363","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jacksarse.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jacksarse.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jacksarse.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jacksarse.com\/blog\/wp-json\/wp\/v2\/comments?post=363"}],"version-history":[{"count":4,"href":"https:\/\/jacksarse.com\/blog\/wp-json\/wp\/v2\/posts\/363\/revisions"}],"predecessor-version":[{"id":366,"href":"https:\/\/jacksarse.com\/blog\/wp-json\/wp\/v2\/posts\/363\/revisions\/366"}],"wp:attachment":[{"href":"https:\/\/jacksarse.com\/blog\/wp-json\/wp\/v2\/media?parent=363"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jacksarse.com\/blog\/wp-json\/wp\/v2\/categories?post=363"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jacksarse.com\/blog\/wp-json\/wp\/v2\/tags?post=363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}